LESSON 5:II – WHAT ARE KEY CONCEPTS AND TERMS TO EXPLORE?
INTRODUCTION TO USING DATA TO EVALUATE RESULTS AND CHANGE
In this session we continue to explore how data inform the entire CQI process with an emphasis on the evaluation phase.
A data-informed CQI process provides us with an avenue to examine and evaluate our experiment, which in turn will inform our program practice.
As discussed in previous lessons, the process of using data means asking the right questions. These questions help us evaluate the impact of our innovation as it continues to move toward completion. Evaluation will help us identify where challenges exist in an agency, organization or community process.
We are in the last phase of CQI — the evaluation phase. However, this is not the end of a process as continuous quality improvement is never ending (hence the word “continuous”). After the evaluation phase we return to the assessment phase.
We understand that some local innovations are going to be long term and will ensure that you are supported in evaluating your innovation and what lessons can be learned and shared.
Data help a local office move through the evaluation step of the CQI process, empowering us to learn valuable lessons from the local innovation. In addition to measuring progress, we seek to build on your strengths in order to present outcomes to your staff and stakeholders. Communication and facilitation skills are especially important in the evaluation phase. These skills allow you to be a champion of a data-driven innovation and its impact on health and safety and ACEs prevention.
The course is designed to help you develop expertise in all areas of CQI — assessment, planning, action and evaluation. These are vital skills that can enhance and strengthen your local office work, as well as the work being done in your community to support children and families.
All the information presented in this course will only be effective if we build strong partnerships and understand the long-term nature of our work.
WE ARE CHANGE AGENTS
Our success with CQI rests with our ability to use the data-driven decision-making process and to bring our work colleagues and community partners along with us in committing to positive change.
Remember, as champions of CQI we are called “early adopters.” This means we are often out in front of the way things have traditionally been done. We are seeing promise in new technologies and ways of getting to results.
And as discussed throughout course, the role of a champion, an advocate, and an early adopter is often a courageous one. We express our gratitude for your commitment to children, families and communities and we look forward to supporting your ongoing vital work.